Daytime Disability Cart Service
Cart Service Map
Includes information on pickup points around campus.
Disability Cart Service is free of charge for individuals with temporary or permanent conditions. The service is available on UA main and Arizona Health Sciences Center campuses only and provides service to and from locations that the UA Cat Tran does not serve. Cart Service will not be provided to locations unrelated to a scholastic activity or deemed not necessary by Cart Service. This service is not intended to be an individual's primary means of transportation.
Depending on circumstances, we may not be able to provide transportation at all times requested. Every attempt will be made to meet a rider's schedule. Modifications of schedules may be required of riders in order to meet the functionality of Cart Service.
Disability Cart Service Phone Number: (520) 626-2278
Hours of Operation: Monday through Friday 7:30 AM to 7 PM (excluding University holidays & closures). After hours requests are scheduled by Safe Ride, and subject to their operation hours. To request service contact Safe Ride at (520) 621-7233.
REQUESTING SERVICETo qualify for service contact Campus Health (temporary disabilities) or Disability Resource Center (permanent disabilities) to receive an authorization form.
- Campus Health at (520) 621-6493
- Disability Resource Center at (520) 621-3268
Once PTS has receives approved form, an account will be created for our Disability Cart Scheduling tool to schedule rides. Before service is provided, riders must agree to DCS rules and submit their schedules online using the Disability Cart Service Scheduling tool.
Renewing Services: An extension for DCS accommodation use must be approved by Campus Health or Disability Resource Center. It is the rider’s responsibility to ensure an extension is provided to PTS office within 7 days of the service expiration date.
SCHEDULE RIDESPassengers can schedule, change, or cancel ride requests using the Disability Cart Service Scheduling tool (use Firefox as your browser).
- Step 1: Click on Disability Cart Service Scheduling tool and log in with your NetID.
- Step 2: Click on “Add Ride Appointment” to request a one-time pickup or schedule a reoccurring ride.
- Step 3: Enter trip details in drop down menus. Click “Add Pickup to Schedule” to submit ride request.
Advanced scheduling is required. Ride reservations must be submitted to PTS by 4:30 PM to qualify for next day service.
Allow sufficient travel time. If your class beginning at 10 AM schedule pick-up time at 9:45 AM. Time scheduling modifications may be requested of any passenger.
Disability Cart Service rules and policies are fundamental requirements to ensure the continued success the program, which provides over 17,000 rides per year.
Continued violations of our operating policies may result in the suspension of services. Below is a copy of our rules as written on our application and user agreement that was at the time of signing up for our service.
Non Discrimination Information
- Non Discrimination Notice to the Public
- Non Discrimination Notice to the Public - Spanish
- Non Discrimination Complaint Procedures
- Discrimination Complaint Form
- Discrimination Complaint Form - Spanish
- Title VI Implementation Plan
"Non-Discrimination: Title VI of the Civil Rights Act of 1964 protects people from discrimination based on race, color, or national origin in programs or activities that receive Federal financial assistance. Furthermore, federal and state law, as well as University policy, prohibit discrimination based on protected classifications, including race, color, national origin, religion, sex, age, disability, veteran status, sexual orientation, gender identity, or genetic information. The University encourages anyone who believes he or she has been the subject of such discrimination to report the matter immediately to the Office of Institutional Equity (www.equity.arizona.edu) or any other state or federal entity charged with enforcing these non-discrimination laws."