Permit Exchanges during the renewal period are not guaranteed, especially for high-demand parking garages and surface parking lots. To exchange a permit for a different location, someone from that location must cancel their permit.
To request a Permit Exchange, please follow these steps:
If a parking space is available in your requested exchange location, an email notification will be sent with exchange instructions. Any price difference for the requested exchange must be paid at that time.
If your exchange request is not honored by the start of Open Sales on July 10, we will add you to the waitlist for the desired location. When a parking space becomes available at that location, an email notification will be sent with exchange instructions.
Waitlist:
When a permit location is sold out, a waitlist will be generated for that specific location. Individuals can add themselves to the waitlist. When a parking space becomes available for that location, an email notification will be sent with purchase/exchange instructions. If a waitlist has reached its capacity, the waitlist option will no longer be available.
To exchange your parking permit to a waitlist assignment, please send an email to PTS-ParkingInformation@email.arizona.edu with "Waitlist Assignment Exchange" in the subject line.
In the email body, include your NetID, and confirm that you accept the waitlist assignment.
Please note that you will need to pay the difference in pricing if the cost of the new permit is higher than your
permit. If the new permit is lower in cost, you will receive a refund.
For gated garages, if your new assignment is for another gated garage, you can keep your RFID unit, and our Customer Relations Staff will activate it for the new garage facility. However, if your new assignment is for a non-gated facility, you will need to return your RFID unit.
Exchange to a Currently Available Permit Location:
If you want to exchange your current permit for an available permit location, please check the Parking and Transportation portal to see if the location is listed for purchase.
If it is, please send an email to PTS-ParkingInformation@email.arizona.edu with "Exchange from (current location) to (available location you would like)" in the subject line.
In the email body, include your NetID, your current permit location, and the location you would like to exchange to.
Please note that permits are available on a first-come, first-served basis. You will need to pay the difference in pricing if the new permit is higher in cost than your current permit. If the new permit is lower in cost, you will receive a refund.
Once you send the email, one of our customer relations staff members will contact you with further information on the exchange status.
