Emergency Ride Home

You have a ride home if an emergency ever strikes. In the event of an emergency, Parking & Transportation Services has partnered with Lyft to provide courtesy rides home for UA employees and students who bike, walk, carpool, or used transit to get to school.

This program is designed to encourage people to use alternative transportation programs and feel confident in their ability to get home if an emergency arises. During an emergency, if left without transportation, an employee or student may utilize our program.

WHAT CONSTITUTES AN EMERGENCY?

An emergency may include a student or employee feeling too ill to bike or walk home, a carpool partner leaving early due to illness, or missing the last bus due to unexpected overtime.

The emergency ride home program will not transport customers requiring immediate medical attention directly to a hospital. In this situation, it is best to call 911 for emergency assistance.

INSTRUCTIONS

If you are an alternative transportation user and you have an emergency, please call our Dispatch Team at (520) 621-1108.

Parking and Transportation Services will arrange for a Lyft driver to pick you up and take you where you need to go. There is no charge! Parking and Transportation Services will pay the Lyft fare- including the tip.

Please notify our Dispatch Team if you will be traveling with a wheelchair or require special assistance due to a disability.

University credentials such as Employee or Student ID number will be required when making accommodations.

Lyft rides should only be requested for pickup from University of Arizona buildings and locations.

No Lyft rides should be requested for any housing complexes around the Phoenix Biosciences Core Campus.

SERVICE HOURS

Emergency Ride Home services are available Monday through Friday from 8 AM to 10 PM, excluding University holidays and closures.

HOW OFTEN CAN AN EMPLOYEE OR STUDENT USE THE SERVICE?

Emergency Ride Home program is designed to support alternative transportation commute choices; and is intended for occasional use. Anyone found abusing the program may be denied service. We understand every commuters circumstance is unique, each situation will be examined on an individual basis before denying service.