These terms and conditions comprise the Agreement between University of Arizona Parking and Transportation’s Cat Tran Charter Services (PTS) and the credit card holder and/or person making this reservation, each of whom is or may be named on the reservation form (collectively “Customer”).
Customer acknowledges that the charge indicated on the reservation is an estimate only and the final charge may be greater when final invoice is received from the vehicle provider.
There is a $40 cancellation fee if cancelled less than 24 hours prior to the event and $80 if cancelled less than 2 hours prior to the event. All cancellations must be made in writing, or verbally with PTS by calling (520) 621-3710.
If the charter experiences any mechanical breakdown or other delay, other than those due to traffic conditions, accidents, or any other causes beyond the control of PTS, PTS will use good faith efforts, given other booking commitments, to add any lost time at the end of the charter. If addition of lost time is not possible, PTS agrees to refund to Customer that portion of the charges that relates to the period of time the charter is inoperable and/or disrupted. PTS will not be responsible for delays due to traffic conditions, accidents, or any other causes beyond its control.
Customer and Customer’s party are expected to conduct themselves in a manner so as not to cause injury to themselves, other persons, or property. In the event that Customer or anyone in Customer’s party causes damage to the vehicle, Customer shall be responsible for the cost of repairing such damage.
No smoking or eating on shuttles, and drinks must have a lid. Alcohol is prohibited. Customers are also prohibited from standing on shuttles while the shuttle is in motion. Drivers are not allowed to begin or continue travel when Customers are standing.
Customer acknowledges that it is the policy of PTS to comply with all applicable state and federal laws and regulations pertaining to hours in service and required meal/rest breaks for drivers.
