Citations
Types of Violations and Associated Fees
Understanding parking regulations helps ensure a smooth experience on campus. Below you'll find a detailed list of common parking violations and their associated fees. Familiarizing yourself with these violations can help you avoid citations and maintain hassle-free parking.
Motorized Vehicle Violations | Fee Amount |
|---|---|
Boot Fee | $80 |
Boot Replacement | $635 |
Boot Tampering | $420 |
Disregard Traffic Control Device or Monitor | $400 |
E-scooter Impound | $100 |
E-scooter Prohibited on Campus | $85 |
Failure to Link License Plate | $50 |
IOU - Customer Unable to Pay When Exiting Parking Garage | $16 |
Mobile Pay Violation | $50 |
Other | $50 |
Overtime Violation | $50 |
Parking in Improper Area Violation | $50 |
Parking Over Line Violation | $60 |
Parking Permit Violation | $50 |
Prohibited Parking Violation | $85 |
Prohibited Use of Permit/Shared Permit | $400 |
Relocation Tow | $100 |
Service Space Violation | $60 |
Speeding or Wrong Way in Parking Garage - 1st Violation | $95 |
Speeding or Wrong Way in Parking Garage - 2nd Violation | $120 |
Speeding or Wrong Way in Parking Garage - 3rd Violation | $170 |
Tailgating | $400 |
Unauthorized Use of Electrical Outlet - 1st Violation | $95 |
Unauthorized Use of Electrical Outlet - 2nd Violation | $120 |
Unauthorized Use of Electrical Outlet - 3rd Violation | $170 |
W/C Space/Access | $500 |
Non-Motorized Vehicle and Pedestrian Violations | Fee Amount |
|---|---|
Blocking Access/Egress Ramp | $25 |
Blocking Exits, Fire lanes, Accessways | $25 |
Blocking Wheelchair Access | $25 |
Failure to Stop or Yield | $60 |
Impoundment/Bicycle/Skateboard | $25 |
Other Violations | $20 |
Parking a Bicycle in a University Building | $20 |
Riding a Bicycle Without Lighting Equipment | $40 |
Riding on Walkway/Sidewalk | $25 |
Riding Wrong Way | $40 |
Handling Citations
Receiving a parking citation can be inconvenient, but resolving it promptly helps avoid additional fees or penalties. Below, you'll find straightforward instructions on how to pay or appeal your citation based on your affiliation with the University of Arizona. Please carefully review the appropriate guidelines and timelines for your situation.
Undergraduate Students:
Pay online: If not enrolled or the vehicle is not linked to your parking account, payment must be made online at the Parking Portal. Account subject to collection fees.
Do not pay online: If enrolled during the term the citation is issued and the vehicle is linked to your parking account, the citation will be transferred to your bursar account. Students may still appeal within 14 days of the citation date. If the appeal reduces the fine, adjustments will be reflected in the bursar account. If payment is made online before the citation is transferred, the right to appeal is waived.
Other University Affiliates:
Conveniently pay citations online through the Parking Portal.
- Login with U of A NetID credentials.
- Select the icon View/Pay/Appeal Citation.
- Enter the citation number or view the citation from the listing.
- Select Pay Ticket Now.
- Select Credit Card.
Employee Alternative Payment Option (Payroll Deduction):
There is an additional option of Payroll Deduction for employees and graduate assistants. If there are not sufficient funds, the deduction will not occur, and the citation will be re-added to the parking account. Payment can be made online using a credit card. Account subject to collection fees.
You can conveniently pay citations online through the Parking Portal with a guest account.
- Login to the parking portal.
- Select Non Affiliate Login.
- Select Register and enter email address.
- Create your password and new account.
- Fill out your contact information and confirm.
- Select the icon View/Pay/Appeal Citation.
- Enter the citation number or view the citation from the listing.
- Select Pay Ticket.
- Payment Method: Credit Card.
Other Payment Methods
If you prefer not to pay online, you can also settle your citation by mail, phone, or in person.
Include the citation with payment (no cash). Make checks payable to The University of Arizona and write the citation and license plate numbers on the check. Your account may be subject to collection fees if payment is not received on time. Your check will be returned if the amount does not cover the entire amount of the fine.
Address:
The University of Arizona
Parking & Transportation Services – Customer Relations
1117 E. Sixth St.
Tucson, AZ 85721
Call Customer Relations at (520) 626-7275. We accept Visa, MasterCard, Discover, and American Express.
The University of Arizona
Parking & Transportation Services – Customer Relations
1117 E. Sixth St.
Tucson, AZ 85721
Donations For Citations
PTS offers the Donations for Citations program twice a year (Spring and Fall semester), allowing eligible parking citations to be paid with food donations instead of a fine. This initiative helps alleviate the financial burden of citations while supporting the U of A Campus Pantry, which provides essential food staples to students and staff facing food insecurity.
Collection Fees
Late Payment Fee
A $20 fee is applied if payment is not received within 29 days of the citation date.
Third-Party Collection Fee
A fee of 33.3% or the maximum allowed by law is applied if payment is not received within 44 days of the citation date.
Referral to Collection Agency
On the 45th day, the citation is sent to a third-party collection agency. Once the citation is transferred, you must contact the agency directly to resolve or dispute the balance, not Parking & Transportation Services.
How to Appeal a Citation
Appeals must be submitted within 14 days from the citation date. Appeals are accepted online only; verbal or email appeals cannot be considered. Once a citation is paid, the right to appeal is forfeited. If your appeal is denied or the fine is reduced, any outstanding balance is due immediately. Fees related to towing, relocation, or booting are non-appealable and must be settled before the vehicle is released. After 14 days, the option to appeal will no longer be available.
Citation can only be appealed online through the Parking Portal.
- Login with U of A NetID credentials.
- Select the icon View/Pay/Appeal Citation.
- Enter the citation number or view the citation from the listing.
- Select Appeal Citation.
Citation can only be appealed online through the Parking Portal with a Guest Account.
- Login to the parking portal.
- Select Non-Affiliate Login.
- Select Register and enter your email address.
- Create your password and new account.
- Fill out your contact information and confirm.
- Select the icon View/Pay/Appeal Citation.
- Enter the citation number or view the citation from the listing.
Select Appeal Citation.
Appeals Process
If you believe your citation was issued in error or there are extenuating circumstances, you can appeal through a structured process designed to ensure fairness. The appeal process includes three levels of review: a First-Level Appeal evaluated by an Appeals Officer, a Second-Level Appeal hearing if you have new information, and a Third-Level Hearing before an impartial Parking Hearing Board. Each stage must be requested within specific timelines, and failing to do so may result in forfeiture of further appeal rights. Judicial review is available as a final step if needed.
Appeal submitted by appellant within 14 days of citation issuance.
- Adjudication Period: Once an appeal is filed, the case enters the adjudication process. Adjudication involves a thorough review of the facts and evidence presented, as well as the application of rules and regulations. A neutral Appeals Officer conducts this review. Allow ten business days for the Appeals Officer to review the appeal and email the Appeals Decision.
- Appeals Decision: The decision reached during the adjudication process may either uphold, reverse, or adjust the original citation fine.
If the decision from the First-Level appeal to pay the fine has been upheld and the appellant has new information to share, they have the chance to request a Second-Level Hearing. This allows individuals to discuss their case in person with an Appeal’s Officer. To request this hearing, you must do so within five calendar days of receiving the Appeals Decision email. Failure to request a second level within five calendar days waives the right to any further review of the citation.
Request A Second-Level Hearing
- Provide an appeals retainer equivalent to the citation amount. This is not applicable for students whose citation was transferred to the bursar account. For those students, email transportation@arizona.edu to request a Second-Level hearing within five calendar days.
- Make the payment by either calling (520) 626-7275 or visiting our office located at 1117 E. 6th Street, Tucson, Arizona 85721.
- Inform the Customer Service Representative that this payment serves as the appeals retainer.
- A staff member from the Appeals Unit will contact the individual to schedule the hearing.
- If the appeal’s decision is upheld, the retainer will cover the fine amount. If it is overturned, a refund or adjustment of the retainer will be issued. Decision will be emailed to the appellant.
If the decision from the second-level hearing is upheld, individuals have the option to have their case heard by a Parking Hearing Board. This board is made up of University employees and student representatives who are independent of Parking & Transportation Services. Their primary responsibility is to ensure an impartial hearing for all appeals. The board meets two times within an academic year, once in the fall semester and once in the spring semester.
Request a Third-Level Hearing
- Contact the Parking & Transportation Services Administrative Unit at (520) 621-3550 to schedule a hearing date within five calendar days from the date of the second-level decision email.
- Citing Officer Attendance: Individuals may request the presence of the citing officer for examination purposes.
- Decision will be emailed to the appellant.
Please be aware that failing to attend any of these proceedings when an appearance is requested or required will result in the waiver of any further appeals and forfeiture of the retainer.
Any person who has received a final ruling from The University of Arizona Parking Hearing Board may have that ruling reviewed by the Superior Court of Pima County in accordance with the provisions of the Administrative Review Act, Title 12, Chapter 7, Article 6, and Arizona Revised Statutes. As provided by that act, the appellant must file the complaint within thirty-five calendar days of the Parking Hearing Board’s decision. There is a filing fee assessed by the court system for this process.
Rules & Regulations
The University of Arizona’s Parking and Transportation Services’ regulations are designed to ensure a safe, fair, and orderly campus environment. All individuals driving, cycling, walking, or utilizing other transportation options on campus are responsible for understanding and complying with these guidelines.
The regulations prioritize campus safety, fairness, convenience, aesthetics, and adherence to applicable laws. Lack of knowledge of these policies does not exempt individuals from responsibility or enforcement actions.