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Alternative Transportation FAQs


Bicycle Program

Where do I find information about bicycles and bike programs on campus?
Visit our bicycle webpage for up to date bicycle information.

Cart Service

Where do I find information about the Disability Cart Service?
Visit our website for information on the cart service. 

Shuttle Program

Is the Cat Tran shuttle service free on campus?
Yes. There are no fare boxes on any of the shuttles. Shuttle service is provided free of charge to students, employees and visitors to the UA campus provided they catch the shuttle on our core (interior) streets of campus. There are certain express routes that service outlying permit parking lots; these routes do require a pass to board. Depending on where you live within the corridor of service from these pay parking lots; an academic boarding pass may be obtained for $50 if you are current student or employee at the UA. Boarding passes required when boarding at the following locations: 9008 Lot, 9006, and any Orange route on Mountain Ave north of Helen St.
How do I know where the shuttle goes and when the shuttle will come to a particular stop?
Shuttle service schedules are published online at cattran.arizona.edu. Each route is timed and each is defined by color or name. Selected major stops are shown with printed departure times. With a service schedule, you can easily determine when the shuttle will depart from any stop on any route. Cat Tran can be tracked via UA Mobile App and TransLoc Rider App.
Where do I get a Cat Tran shuttle schedule?
Online at: cattran.arizona.edu. Every shuttle carries schedule guides located in the information rack. You can also pick one up at the Parking and Transportation Services building, Student Union Memorial Center information desk and/or their "Campus Links" Center, and Main Library.
Does the shuttle run during the summer months?
Yes. However, red and orange routes do not run. Summer Hours are: M-F, 6:30am-6:30pm (University Holidays excluded). Night Gato does not run in the summer.
Does the shuttle go to the airport?
No. There are some private local service providers that services both the Tucson and Phoenix airport on an hourly schedule.

Suntran

What is a SunGO?
The SunGO is a discounted bus pass for the City of Tucson's Sun Tran transit Service. The transit pass is either a physical card or a digital pass available on the GoTucson Transit app. It is available to any registered student at the UA (taking more than 3 credits) or to any UA employee. Prices for the passes are discounted up to 50% and are available through UA Parking and Transportation Services.
How can I get a SunGO?
You can get a SunGO online or in our office. Purchasing online and selecting mobile pass allows you to use it right away. Purchasing a physical card in our office may take up to 48 hours, or 2 business days to activate.
How do I get a Sun Tran bus schedule?
Sun Tran bus schedules are available online at www.suntran.com/routes.php and at the following locations:

  • UA Parking and Transportation Services
  • UA Student Union Memorial Center-Information Desk and Campus Link Center
  • UA Student Recreation Center
  • UA College of Medicine Bookstore
  • UA Student Affairs
  • Fry's Food Stores
I'm new in town; can someone help me with planning my route to the University or around town?
For Trip Planning assistance, please call Sun Tran at (520) 792-9222. Please have the following information ready when you call:
  • Where are you going? (nearest intersection)
  • What time would you like to be there?
  • Where will you be catching the bus (nearest intersection)?

Travel Reduction Program

What does TRP stand for and why do we have one?
TRP means Travel Reduction Program. The program enables the UA to cooperate with a County ordinance that requires any employer with over 100 employees to put in place a program that will help reduce air pollution and implement travel reduction strategies within Pima County area.
Why do we fill out a Travel Reduction survey each year?
The ordinance requires it. The UA compliance level is measured against the results of the data submitted. This is one major way for the UA, the city and the county to understand travel patterns at the UA, and develop alternative solutions to single occupancy-driving habits. This reduces traffic on our streets and promotes cleaner air.
What does the survey ask?
The survey consists of only ten questions, and mainly wants to how the employee commutes to work. Other questions ask for information such as how many miles and minutes it takes to travel from home to work and back, if you work full time, and your work schedule. The survey only takes a few minutes to complete.
Will anyone know who filled out the survey?
It is anonymous, online and managed by PAG.

Carpool

Who can I contact to address questions or concerns about the carpool program?
For more information on the UA carpool program, please visit our website or call (520) 626-7275 and a customer service representative will assist you.

Motorist Assistance Program

What if I lock my keys in car? What if my car won’t start, or has a flat tire?
The motorist assistance program is FREE and is available to all UA affiliates. If you are having car troubles, call 621-AUTO (2886) for assistance. Visit our website for more information.
What if I need an emergency ride home?
If you do not have a parking permit and find that you need a ride home in an emergency situation call the Emergency Ride Home line at 621-1108. This is a resource if you take alternative transportation to work or school but an emergency arises wherein you need to get home. We will arrange for taxi service (Yellow Cab) to pick you up and transport you where you need to go. No charge! Parking and Transportation Services will pay the taxi fare, including tip. If you use a wheelchair or must transport a child, please notify us so we can notify the taxi service of your special needs. Visit our website for more information.

Electric Car Charging Stations

Where are the electric car charging stations located?
The stations are located in the 2nd Street, 6th Street and Tyndall Avenue garages. View the parking map for the garage locations. If any issues arise with the charging stations, contact Jessica Hersh-Ballering at (520) 626-2458.

Zipcar

How many Zipcars are located on campus?
During the academic school year, you can find seven (7) Zipcars throughout campus. Please note, during the summer session, there are four (4) cars on campus. For more information and map of car locations visit:http://www.zipcar.com/universities/university-of-arizona.